Back to all

What You Need to Know from Your TLC Custom Exhaust Brakes & Tires Service Advisor

June 12, 2017

Royal Oak drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at TLC Custom Exhaust Brakes & Tires uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your TLC Custom Exhaust Brakes & Tires service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Royal Oak drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Royal Oak service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Royal Oak have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

TLC Custom Exhaust Brakes & Tires
1735 N Main St
Royal Oak, Michigan 48067
248-541-8300
http://www.tlcautocareroyaloak.com

 

Need Service?

More articles from TLC Auto Care

Engine Hydration for Royal Oak Drivers: Role of Your Water Pump

March 24, 2024

The cooling system in an engine has five components: the radiator, the radiator cap, the hoses, the thermostat and the water pump. The water is literally the heart of the system. Just as your own heart keeps your blood circulating through your body, the water pump keeps coolant circulating throug... More

The Fallacy of Cheap Tires

March 17, 2024

Do you ever shop for shoes in one of our Royal Oak area shoe stores?When buying a running shoe, is quality important?Does durability matter as long as the shoes look fabulous?Would you rather have one pair of long lasting shoes or two pair of lower quality shoes at the same price?Is the warranty... More

Slipping into Fall (Driving with ABS Brakes)

March 10, 2024

As the weather changes over from hot to colder, drivers will have to deal with more slippery streets. And it's important to know how to drive with the brakes you have on your vehicle. In the 1970s, anti-lock braking systems (ABS) started to be installed on vehicles and they've been a game chang... More