Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

May 8, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at TLC Custom Exhaust Brakes & Tires. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at TLC Custom Exhaust Brakes & Tires as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at TLC Custom Exhaust Brakes & Tires, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

TLC Custom Exhaust Brakes & Tires
1735 N Main St
Royal Oak, Michigan 48067
248-541-8300
http://www.tlcautocareroyaloak.com

Need Service?

More articles from TLC Auto Care

Steering You Right (Power Steering Signs of Problems)

May 5, 2024

Nearly every modern vehicle on the road today has power steering, a wonderful invention that makes steering take far less effort than it did in the "good old days." Today, we take our steering for granted: until something goes wrong, that is. Most power steering these days is rack-and-pinion, th... More

The Light Nobody Wants to See (Check Engine Light)

April 28, 2024

You've probably had your Check Engine Light go on. Then it goes off and you figure, hey, whatever the problem was, it's gone now and I don't have to worry about it. Well, the problem may have gone away and it may not have. Your vehicle likely has one of these warning lights on the instrument pa... More

Fuel Saving Tip: Car Weight and Your Michigan Driving

April 21, 2024

Weight is the enemy of fuel economy. Everyone from Royal Oak knows this makes sense.Some of us in the Royal Oak area carry a bunch of unnecessary weight, and I'm not talkin' what you see in the mirror.Guys: sports equipment and tools. Ladies: well, just take a look around the passenger compartmen... More